Help - Frequently Asked Questions

Can I use Lynmar Tennis Subs to find an opponent, rather than a sub?
You have uncovered the semi-hidden gem at Lynmar Tennis Subs. You most certainly can use Lynmar Tennis Subs to find an opponent. In fact, the process to do both is exactly the same - just follow the procedure to find a sub.

Is LynmarTennisSubs.com affiliated with the Lynmar Racquet and Health Club?
LynmarTennisSubs.com is a service to members provided by the club. However, the Lynmar Tennis Subs Web site is independently owned and operated.

How do I correct an error on a sub request I have already submitted?
The best way to correct an error is to immediately delete the request made in error and enter a new request.

How do I update my profile information (e.g., playing level, match preferences, email and password)?
Click on any of the profile headings in the Profile menu and you will be taken to a page where you can edit your information.

What should I do if I’m unable to make it to a match for which I signed up?
If you sign up to play in a match and later discover you won't be able to make it, it is your responsibility to find a sub. This can be done using Lynmar Tennis Subs, or via alternative methods. If you have made every effort to find a sub and have been unsuccessful, please call the Lynmar front desk so that your opponent can be alerted.

Do you guarantee I’ll find a sub for my match using this service?
Sorry, we can't guarantee you will find a sub every time you need one using Lynmar Tennis Subs.

Is there a method available to lodge a complaint against another member of the Web site?
If the person who signs up to sub for you doesn't show or call, or if you sign up for a match only to arrive and find there is no match scheduled, please let us know via our Contact form -- choose "Player Feedback" from the Category drop down menu.

Lynmar Tennis Subs is operated on an honor system, but every effort will be made to ensure the site is useful for all members.

Why aren’t I receiving emails from Lynmar Tennis Subs?
If you aren't receiving notification or confirmation emails, you might need to add lynmar@lynmartennissubs.com into your email address book. Some email services will block messages that are not identified in the address book. If you have tried this and are still not receiving email messages, please let us know via the Contact form.